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da411127 1 Internet Software Consortium DHCP Distribution
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2 Version 3, Beta 2, Patchlevel 4
3 September 14, 2000
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4
5 README FILE
6
7You should read this file carefully before trying to install or use
8the ISC DHCP Distribution.
9
10 TABLE OF CONTENTS
11
12 1 WHERE TO FIND DOCUMENTATION
13 2 RELEASE STATUS
14 3 BUILDING THE DHCP DISTRIBUTION
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15 3.1 UNPACKING IT
16 3.2 CONFIGURING IT
17 3.2.1 DYNAMIC DNS UPDATES
18 3.3 BUILDING IT
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19 4 INSTALLING THE DHCP DISTRIBUTION
20 5 USING THE DHCP DISTRIBUTION
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21 5.1 FIREWALL RULES
22 5.2 LINUX
23 5.2.1 IF_TR.H NOT FOUND
24 5.2.2 SO_ATTACH_FILTER UNDECLARED
25 5.2.3 PROTOCOL NOT CONFIGURED
26 5.2.4 BROADCAST
27 5.2.6 IP BOOTP AGENT
28 5.2.7 MULTIPLE INTERFACES
29 5.3 SCO
30 5.4 HP-UX
31 5.5 ULTRIX
32 5.6 FreeBSD
33 5.7 NeXTSTEP
34 5.8 SOLARIS
4650dc25 35 6 SUPPORT
986bf898 36 6.1 HOW TO REPORT BUGS
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37
38 WHERE TO FIND DOCUMENTATION
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39
40Documentation for this software includes this README file, the
41RELNOTES file, and the manual pages, which are in the server, common,
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42client and relay subdirectories. The README file (this file) includes
43late-breaking operational and system-specific information that you
44should read even if you don't want to read the manual pages, and that
45you should *certainly* read if you run into trouble. Internet
46standards relating to the DHCP protocol are stored in the doc
47subdirectory. You will have the best luck reading the manual pages if
48you build this software and then install it, although you can read
49them directly out of the distribution if you need to.
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50
51DHCP server documentation is in the dhcpd man page. Information about
52the DHCP server lease database is in the dhcpd.leases man page.
53Server configuration documentation is in the dhcpd.conf man page as
54well as the dhcp-options man page. A sample DHCP server
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55configuration is in the file server/dhcpd.conf. The source for the
56dhcpd, dhcpd.leases and dhcpd.conf man pages is in the server/ sub-
57directory in the distribution. The source for the dhcp-options.5
58man page is in the common/ subdirectory.
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59
60DHCP Client documentation is in the dhclient man page. DHCP client
61configuration documentation is in the dhclient.conf man page and the
62dhcp-options man page. The DHCP client configuration script is
63documented in the dhclient-script man page. The format of the DHCP
64client lease database is documented in the dhclient.leases man page.
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65The source for all these man pages is in the client/ subdirectory in
66the distribution. In addition, the dhcp-options man page should be
67referred to for information about DHCP options.
2d1b06e0 68
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69DHCP relay agent documentation is in the dhcrelay man page, the source
70for which is distributed in the relay/ subdirectory.
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71
72To read installed manual pages, use the man command. Type "man page"
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73where page is the name of the manual page. This will only work if
74you have installed the ISC DHCP distribution using the ``make install''
75command (described later).
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76
77If you want to read manual pages that aren't installed, you can type
78``nroff -man page |more'' where page is the filename of the
79unformatted manual page. The filename of an unformatted manual page
80is the name of the manual page, followed by '.', followed by some
81number - 5 for documentation about files, and 8 for documentation
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82about programs. For example, to read the dhcp-options man page,
83you would type ``nroff -man common/dhcp-options.5 |more'', assuming
84your current working directory is the top level directory of the ISC
85DHCP Distribution.
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86
87If you do not have the nroff command, you can type ``more catpage''
88where catpage is the filename of the catted man page. Catted man
89pages names are the name of the manual page followed by ".cat"
90followed by 5 or 8, as with unformatted manual pages.
91
92Please note that until you install the manual pages, the pathnames of
93files to which they refer will not be correct for your operating
94system.
95
96 RELEASE STATUS
97
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98This is the second beta release of version 3.0 of the ISC DHCP
99Distribution. Development of this release is approaching the point at
100which it will be frozen, and no significant new features will be
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101added.
102
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103In this release, the server and relay agent are currently fully
104functional on NetBSD, Linux systems with kernel version 2.2 or later,
105FreeBSD, OpenBSD, BSD/OS, Digital Tru64 Unix and Solaris. The
106software will also run on HP-UX, but only supports a single network
107interface. Ports also exist for QNX, SCO, NeXTStep, and MacOS X, but
108are not in wide use, with all that implies. We are not aware of an
109easy way to get this software running on HP-UX.
26833160 110
cd977bed 111The DHCP client currently only knows how to configure the network on
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112NetBSD, FreeBSD, OpenBSD, BSD/os, Linux, Solaris and NextStep. The
113client depends on a system-dependent shell script to do network
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114configuration - support for other operating systems is simply a matter
115of porting this shell script to the new platform.
26833160 116
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117If you are running the DHCP distribution on a machine which is a
118firewall, or if there is a firewall between your DHCP server(s) and
119DHCP clients, please read the section on firewalls which appears later
120in this document.
121
26833160 122If you wish to run the DHCP Distribution on Linux, please see the
3dcbf508 123Linux-specific notes later in this document. If you wish to run on an
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124SCO release, please see the SCO-specific notes later in this document.
125You particularly need to read these notes if you intend to support
126Windows 95 clients. If you are running a version of FreeBSD prior to
1272.2, please read the note on FreeBSD. If you are running HP-UX or
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128Ultrix, please read the notes for those operating systems below. If
129you are running NeXTSTEP, please see the notes on NeXTSTEP below.
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131If you start dhcpd and get a message, "no free bpf", that means you
132need to configure the Berkeley Packet Filter into your operating
133system kernel. On NetBSD, FreeBSD and BSD/os, type ``man bpf'' for
134information. On Digital Unix, type ``man pfilt''.
135
a8f3586f 136
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137 BUILDING THE DHCP DISTRIBUTION
138
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139 UNPACKING IT
140
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141To build the DHCP Distribution, unpack the compressed tar file using
142the tar utility and the gzip command - type something like:
143
490eb5e7 144 zcat dhcp-3.0b2pl3.tar.gz |tar xvf -
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146On BSD/OS, you have to type gzcat, not zcat, and you may run into
147similar problems on other operating systems.
148
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149 CONFIGURING IT
150
490eb5e7 151Now, cd to the dhcp-3.0b2pl3 subdirectory that you've just
ce53cc84 152created and configure the source tree by typing:
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153
154 ./configure
155
156If the configure utility can figure out what sort of system you're
157running on, it will create a custom Makefile for you for that
158system; otherwise, it will complain. If it can't figure out what
159system you are using, that system is not supported - you are on
160your own.
161
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162 DYNAMIC DNS UPDATES
163
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164A fully-featured implementation of dynamic DNS updates is included in
165this release. There are no build dependencies with any BIND version
166- this version can and should just use the resolver in your C library.
986bf898 167
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168There is documentation for the DDNS support in the dhcpd.conf manual
169page - see the beginning of this document for information on finding
170manual pages.
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171
172 BUILDING IT
173
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174Once you've run configure, just type ``make'', and after a while
175you should have a dhcp server. If you get compile errors on one
176of the supported systems mentioned earlier, please let us know.
177If you get warnings, it's not likely to be a problem - the DHCP
178server compiles completely warning-free on as many architectures
179as we can manage, but there are a few for which this is difficult.
180If you get errors on a system not mentioned above, you will need
181to do some programming or debugging on your own to get the DHCP
182Distribution working.
26833160 183
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184 INSTALLING THE DHCP DISTRIBUTION
185
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186Once you have successfully gotten the DHCP Distribution to build, you
187can install it by typing ``make install''. If you already have an old
188version of the DHCP Distribution installed, you may want to save it
189before typing ``make install''.
3dcbf508 190
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191 USING THE DHCP DISTRIBUTION
192
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193 FIREWALL RULES
194
195If you are running the DHCP server or client on a computer that's also
196acting as a firewall, you must be sure to allow DHCP packets through
197the firewall. In particular, your firewall rules _must_ allow packets
198from IP address 0.0.0.0 to IP address 255.255.255.255 from UDP port 68
199to UDP port 67 through. They must also allow packets from your local
200firewall's IP address and UDP port 67 through to any address your DHCP
201server might serve on UDP port 68. Finally, packets from relay agents
202on port 67 to the DHCP server on port 67, and vice versa, must be
203permitted.
204
205We have noticed that on some systems where we are using a packet
206filter, if you set up a firewall that blocks UDP port 67 and 68
207entirely, packets sent through the packet filter will not be blocked.
208However, unicast packets will be blocked. This can result in strange
209behaviour, particularly on DHCP clients, where the initial packet
210exchange is broadcast, but renewals are unicast - the client will
211appear to be unable to renew until it starts broadcasting its
212renewals, and then suddenly it'll work. The fix is to fix the
213firewall rules as described above.
214
215 PARTIAL SERVERS
216
217If you have a server that is connected to two networks, and you only
218want to provide DHCP service on one of those networks (e.g., you are
219using a cable modem and have set up a NAT router), if you don't write
220any subnet declaration for the network you aren't supporting, the DHCP
221server will ignore input on that network interface if it can. If it
222can't, it will refuse to run - some operating systems do not have the
223capability of supporting DHCP on machines with more than one
224interface, and ironically this is the case even if you don't want to
225provide DHCP service on one of those interfaces.
226
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227 LINUX
228
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229There are three big LINUX issues: the all-ones broadcast address,
230Linux 2.1 ip_bootp_agent enabling, and operations with more than one
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231network interface. There are also two potential compilation/runtime
232problems for Linux 2.1/2.2: the "SO_ATTACH_FILTER undeclared" problem
233and the "protocol not configured" problem.
234
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235 LINUX: IF_TR.H NOT FOUND
236
237When you compile the distribution on Linux, you may get an error
238message indicating that the include file if_tr.h could not be found.
239If this happens, go into includes/cf/linux.h and delete the line that
240defined HAVE_TR_SUPPORT, or look into installing a new version of libc
241that includes the if_tr.h file. We will be working on removing this
242problem in the future, but for now, if you run into it, this should be
243a viable workaround.
244
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245 LINUX: SO_ATTACH_FILTER UNDECLARED
246
247In addition, there is a minor issue that we will mention here because
248this release is so close on the heels of the Linux 2.2 release: there
249is a symlink in /usr/include that points at the linux asm headers. It
250appears to be not uncommon that this link won't be updated correctly,
251in which case you'll get the following error when you try to build:
252
253 lpf.c: In function `if_register_receive':
254 lpf.c:152: `SO_ATTACH_FILTER' undeclared (first use this function)
255 lpf.c:152: (Each undeclared identifier is reported only once
256 lpf.c:152: for each function it appears in.)
257
258The line numbers may be different, of course. If you see this
259header, your linux asm header link is probably bad, and you should
260make sure it's pointing to correct linux source directory.
261
262 LINUX: PROTOCOL NOT CONFIGURED
263
264One additional Linux 2.1/2.2 issue: if you get the following message,
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265it's because your kernel doesn't have the linux packetfilter or raw
266packet socket configured:
3dcbf508 267
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268 Make sure CONFIG_PACKET (Packet socket) and CONFIG_FILTER (Socket
269 Filtering) are enabled in your kernel configuration
270
271If this happens, you need to configure your Linux kernel to support
272Socket Filtering and the Packet socket. You can do this by typing
273``make config'', ``make menuconfig'' or ``make xconfig'', and then
274enabling the Packet socket and Socket Filtering options that you'll
275see displayed on the menu or in the questionnaire. You can also edit
276your linux kernel .config file directly: set CONFIG_FILTER=y and
277CONFIG_PACKET=y. If you do this, make sure you run ``make oldconfig''
278afterwards, so that the changes you've made are propogated to the
279kernel header files. After you've reconfigured, you need to type
280``make'' to build a new Linux kernel, and then install it in the
281appropriate place (probably /linux). Make sure to save a copy of your
282old /linux.
283
284If the preceding paragraph made no sense to you, ask your Linux
285vendor/guru for help - please don't ask us.
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286
287If you set CONFIG_PACKET=m or CONFIG_FILTER=m, then you must tell the
288kernel module loader to load the appropriate modules. If this doesn't
289make sense to you, don't use CONFIG_whatever=m - use CONFIG_whatever=y.
290Don't ask for help with this on the DHCP mailing list - it's a Linux
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291kernel issue. This is probably not a problem with the most recent
292Linux 2.2.x kernels.
2a1ebeee 293
3dcbf508 294 LINUX: BROADCAST
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296If you are running a recent version of Linux, this won't be a problem,
297but on older versions of Linux (kernel versions prior to 2.2), there
298is a potential problem with the broadcast address being sent
299incorrectly.
300
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301In order for dhcpd to work correctly with picky DHCP clients (e.g.,
302Windows 95), it must be able to send packets with an IP destination
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303address of 255.255.255.255. Unfortunately, Linux changes an IP
304destination of 255.255.255.255 into the local subnet broadcast address
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305(here, that's 192.5.5.223).
306
307This isn't generally a problem on Linux 2.2 and later kernels, since
308we completely bypass the Linux IP stack, but on old versions of Linux
3092.1 and all versions of Linux prior to 2.1, it is a problem - pickier
310DHCP clients connected to the same network as the ISC DHCP server or
311ISC relay agent will not see messages from the DHCP server. It *is*
312possible to run into trouble with this on Linux 2.2 and later if you
313are running a verson of the DHCP server that was compiled on a Linux
3142.0 system, though.
7751e60d 315
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316It is possible to work around this problem on some versions of Linux
317by creating a host route from your network interface address to
318255.255.255.255. The command you need to use to do this on Linux
319varies from version to version. The easiest version is:
7751e60d 320
26833160 321 route add -host 255.255.255.255 dev eth0
7751e60d 322
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323On some older Linux systems, you will get an error if you try to do
324this. On those systems, try adding the following entry to your
325/etc/hosts file:
7751e60d 326
26833160 327255.255.255.255 all-ones
7751e60d 328
26833160 329Then, try:
7751e60d 330
26833160 331 route add -host all-ones dev eth0
7751e60d 332
26833160 333Another route that has worked for some users is:
7751e60d 334
26833160 335 route add -net 255.255.255.0 dev eth0
471fe68c 336
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337If you are not using eth0 as your network interface, you should
338specify the network interface you *are* using in your route command.
a8b53b42 339
3dcbf508 340 LINUX: IP BOOTP AGENT
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341
342Some versions of the Linux 2.1 kernel apparently prevent dhcpd from
343working unless you enable it by doing the following:
344
345 echo 1 >/proc/sys/net/ipv4/ip_bootp_agent
346
347
3dcbf508 348 LINUX: MULTIPLE INTERFACES
2a1ebeee 349
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350Very old versions of the Linux kernel do not provide a networking API
351that allows dhcpd to operate correctly if the system has more than one
352broadcast network interface. However, Linux 2.0 kernels with version
353numbers greater than or equal to 2.0.31 add an API feature: the
354SO_BINDTODEVICE socket option. If SO_BINDTODEVICE is present, it is
355possible for dhcpd to operate on Linux with more than one network
cd977bed 356interface. In order to take advantage of this, you must be running a
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3572.0.31 or greater kernel, and you must have 2.0.31 or later system
358headers installed *before* you build the DHCP Distribution.
2a1ebeee 359
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360We have heard reports that you must still add routes to 255.255.255.255
361in order for the all-ones broadcast to work, even on 2.0.31 kernels.
362In fact, you now need to add a route for each interface. Hopefully
363the Linux kernel gurus will get this straight eventually.
364
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365Linux 2.1 and later kernels do not use SO_BINDTODEVICE or require the
366broadcast address hack, but do support multiple interfaces, using the
367Linux Packet Filter.
368
26833160 369 SCO
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371SCO has the same problem as Linux (described earlier). The thing is,
372SCO *really* doesn't want to let you add a host route to the all-ones
373broadcast address. One technique that has been successful on some
374versions of SCO is the very bizarre command:
a8b53b42 375
26833160 376 ifconfig net0 alias 10.1.1.1 netmask 8.0.0.0
a8b53b42 377
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378Apparently this works because of an interaction between SCO's support
379for network classes and the weird netmask. The 10.* network is just a
380dummy that can generally be assumed to be safe. Don't ask why this
381works. Just try it. If it works for you, great. If not, SCO is
382supposedly adding hooks to support real DHCP service in a future
383release - I have this on good authority from the people at SCO who do
384*their* DHCP server and client.
a8b53b42 385
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386 HP-UX
387
388HP-UX has the same problem with the all-ones broadcast address that
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389SCO and Linux have. One user reported that adding the following to
390/etc/rc.config.d/netconf helped (you may have to modify this to suit
391your local configuration):
392
393INTERFACE_NAME[0]=lan0
394IP_ADDRESS[0]=1.1.1.1
395SUBNET_MASK[0]=255.255.255.0
396BROADCAST_ADDRESS[0]="255.255.255.255"
397LANCONFIG_ARGS[0]="ether"
398DHCP_ENABLE[0]=0
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399
400 ULTRIX
401
402Now that we have Ultrix packet filter support, the DHCP Distribution
403on Ultrix should be pretty trouble-free. However, one thing you do
404need to be aware of is that it now requires that the pfilt device be
405configured into your kernel and present in /dev. If you type ``man
406packetfilter'', you will get some information on how to configure your
407kernel for the packet filter (if it isn't already) and how to make an
408entry for it in /dev.
409
410 FreeBSD
411
412Versions of FreeBSD prior to 2.2 have a bug in BPF support in that the
413ethernet driver swaps the ethertype field in the ethernet header
414downstream from BPF, which corrupts the output packet. If you are
415running a version of FreeBSD prior to 2.2, and you find that dhcpd
416can't communicate with its clients, you should #define BROKEN_FREEBSD_BPF
417in site.h and recompile.
a8b53b42 418
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419 NeXTSTEP
420
421The NeXTSTEP support uses the NeXTSTEP Berkeley Packet Filter
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422extension, which is not included in the base NextStep system. You
423must install this extension in order to get dhcpd or dhclient to work.
a8f3586f 424
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425 SOLARIS
426
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427One problem which has been observed and is not fixed in this
428patchlevel has to do with using DLPI on Solaris machines. The symptom
429of this problem is that the DHCP server never receives any requests.
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430This has been observed with Solaris 2.6 and Solaris 7 on Intel x86
431systems, although it may occur with other systems as well. If you
432encounter this symptom, and you are running the DHCP server on a
433machine with a single broadcast network interface, you may wish to
434edit the includes/site.h file and uncomment the #define USE_SOCKETS
435line. Then type ``make clean; make''.
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436
437The DHCP client on Solaris will only work with DLPI. If you run it
438and it just keeps saying it's sending DHCPREQUEST packets, but never
439gets a response, you may be having DLPI trouble as described above.
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440If so, we have no solution to offer at this time. Also, because
441Solaris requires you to "plumb" an interface before it can be detected
442by the DHCP client, you must either specify the name(s) of the
443interface(s) you want to configure on the command line, or must plumb
444the interfaces prior to invoking the DHCP client. This can be done
445with ``ifconfig iface plumb'', where iface is the name of the
446interface (e.g., ``ifconfig hme0 plumb'').
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447
448It should be noted that Solaris versions from 2.6 onward include a
449DHCP client that you can run with ``/sbin/ifconfig iface dhcp start''
450rather than using the ISC DHCP client. The feature set of the Solaris
451client is different (not necessarily better or worse) than that of the
452ISC client, but in most cases it will be a lot easier for you to just
453use that. Please do not ask for help in using the Solaris DHCP client
454on Internet Software Consortium mailing lists - that's why you're
455paying Sun the big bucks. If you're having a problem with the
456Solaris client interoperating with the ISC dhcp server, that's another
457matter, but please check with Sun first.
3dcbf508 458
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459 SUPPORT
460
cd977bed 461The Internet Software Consortium DHCP server is not a commercial
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462product, and is not supported by the ISC. However, it has attracted a
463fairly sizable following on the Internet, which means that there are a
464lot of knowledgable users who may be able to help you if you get
465stuck. These people generally read the dhcp-server@isc.org mailing
466list.
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467
468If you are going to use dhcpd, you should probably subscribe to the
469dhcp-server and dhcp-announce mailing lists. If you will be using
cd977bed 470dhclient, you should subscribe to the dhcp-client mailing list.
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471
472If you need help, you should ask on the dhcp-server or dhcp-client
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473mailing list - whichever is appropriate to your application. Support
474requests for the ISC DHCP client should go to dhcp-client@isc.org.
475Support requests for the DHCP server should go to dhcp-server@isc.org.
476If you are having trouble with a combination of the client and server,
477send the request to dhcp-server@isc.org. Please do not cross-post to
478both lists under any circumstances.
479
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480WHERE TO REPORT BUGS: If you want the act of sending in a bug report
481to result in you getting help in the form of a fixed piece of
482software, you are asking for help. Your bug report is helpful to us,
483but fundamentally you are making a support request, so please use the
484addresses described in the previous paragraphs. If your bug report
485includes a patch, or if you don't care about getting a response to it,
486you can send it to dhcp-bugs@isc.org without subscribing.
487
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488PLEASE DO NOT REPORT BUGS IN OLD SOFTWARE RELEASES! Fetch the latest
489release and see if the bug is still in that version of the software,
490and if it's not, _then_ report it. It's okay to report bugs in the
491latest patchlevel of a major version that's not the most recent major
492version, though - for example, if you're running 2.0, you don't have
493to upgrade to 3.0 before you can report bugs.
494
495PLEASE DO NOT REPORT BUGS IF YOU ARE NOT RUNNING A VERSION OF THE ISC
496DHCP DISTRIBUTION THAT YOU DIDN'T GET FROM THE ISC! Free operating
497system distributions are notorious for including outdated versions of
498software, and also versions of software that were not compiled on your
499particular version of the operating system. These versions
500frequently do not work. Getting a source distribution from the ISC
501and installing it frequently *does* work. Please try this *before*
502asking for help.
0cd69353 503
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504PLEASE READ THIS README FILE CAREFULLY BEFORE REPORTING BUGS,
505PARTICULARLY THE SECTION BELOW ON WHAT TO INCLUDE IN A BUG REPORT OR
506HELP REQUEST.
507
508PLEASE DO NOT SEND REQUESTS FOR SUPPORT DIRECTLY TO THE ENGINEERS WHO
509WORK ON THE ISC DHCP DISTRIBUTION! *PARTICULARLY*, DO NOT SEND MAIL
510TO THE ENGINEERS BECAUSE YOU AREN'T SURE TO WHOM YOU SHOULD SEND MAIL
511- if you aren't sure, *ask* on the dhcp-server@isc.org or
512dhcp-client@isc.org mailing list.
513
514The number of people using the DHCP Distribution is sufficiently large
515that if we take interrupts every time any one of those people runs
516into trouble, we will never get any more coding done. If you send a
517support request directly to any ISC or Nominum engineer, we will
518forward it to the mailing list, or possibly ignore it, depending on
519how much stress we are under at the time.
520
521Please do not Cc: us on mail you send to these lists - we read both
522mailing lists, so this just means we get two copies!
523
524If your question can only be answered by one of the engineers, send it
525to the appropriate public mailing list anyway - we will answer it
526there. When we have time.
527
528Please do not think "Oh, I don't want to bother the whole mailing list
529with this question." If you are too embarrassed to ask publically,
530get a support contract.
531
532If you are concerned about bothering everybody on the list, that's
533great, but that's what the list is there for. When you send mail to
534one of the engineers, you are taking resources away from everybody on
535the mailing list *anyway* - they just don't know it.
536
537We're not writing this because we don't respect you - we really do
538want to help you, and we appreciate your bug reports and comments.
539But please use the mechanisms we have in place to provide you with
540help, because otherwise you are almost certainly depriving someone
541else of our help.
542
543PLEASE DO NOT CALL US ON THE PHONE FOR HELP! Answering the phone
544takes a lot more of our time and attention than answering email. If
545you do call us on the phone, we will tell you to send email to the
546mailing list or buy a support contract, so please don't waste your
547time or ours. If you have a support contract, please use the support
548channel mentioned in the support contract - otherwise you probably
549won't get timely support unless you happen to ask an interesting
550question and we happen to have some time to kill, because we can't
551tell you're a support customer if you send mail to the public mailing
552lists.
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e021ce5c 554 HOW TO REPORT BUGS OR REQUEST HELP
4650dc25 555
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556When you report bugs or ask for help, please provide us complete
557information. A list of information we need follows. Please read it
558carefully, and put all the information you can into your initial bug
559report, so that we don't have to ask you any questions in order to
560figure out your problem. If you need handholding support, please
561consider contacting a commercial provider of the ISC DHCP
562Distribution.
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563
564 - The specific operating system name and version of the
565 machine on which the DHCP server or client is running.
566 - The specific operating system name and version of the
567 machine on which the client is running, if you are having
568 trouble getting a client working with the server.
569 - If you're running Linux, the version number we care about is
570 the kernel version and maybe the library version, not the
571 distribution version - e.g., while we don't mind knowing
572 that you're running Redhat version mumble.foo, we must know
573 what kernel version you're running, and it helps if you can
574 tell us what version of the C library you're running,
575 although if you don't know that off the top of your head it
576 may be hard for you to figure it out, so don't go crazy
577 trying.
578 - The specific version of the DHCP distribution you're
2aa36519 579 running, for example "2.0b1pl19", not "2.0".
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580 - Please explain the problem carefully, thinking through what
581 you're saying to ensure that you don't assume we know
582 something about your situation that we don't know.
583 - Include your dhcpd.conf and dhcpd.leases file if they're not
584 huge (if they are huge, we may need them anyway, but don't
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585 send them until you're asked). Huge means more than 100
586 kilobytes each.
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587 - Include a log of your server or client running until it
588 encounters the problem - for example, if you are having
589 trouble getting some client to get an address, restart the
590 server with the -d flag and then restart the client, and
591 send us what the server prints. Likewise, with the client,
592 include the output of the client as it fails to get an
593 address or otherwise does the wrong thing. Do not leave
594 out parts of the output that you think aren't interesting.
595 - If the client or server is dumping core, please run the
596 debugger and get a stack trace, and include that in your
597 bug report. For example, if your debugger is gdb, do the
598 following:
599
600 gdb dhcpd dhcpd.core
601 (gdb) where
602 [...]
603 (gdb) quit
604
605 This assumes that it's the dhcp server you're debugging, and
606 that the core file is in dhcpd.core.
607
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608PLEASE DO NOT send queries about non-isc clients to the dhcp-client
609mailing list. If you're asking about them on an ISC mailing list,
610it's probably because you're using the ISC DHCP server, so ask there.
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611If you are having problems with a client whose executable is called
612dhcpcd, this is _not_ the ISC DHCP client, and we probably can't help
613you with it.
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615Please see http://www.isc.org/services/public/lists/dhcp-lists.html
616for details on how to subscribe to the ISC DHCP mailing lists.
617
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