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1 | PowerDNS Authoritative Nameserver |
2 | ================================= | |
3 | ||
4 | The PowerDNS Authoritative Server is a versatile nameserver which | |
5 | supports a large number of backends. These backends can either be plain | |
6 | zone files or be more dynamic in nature. | |
7 | ||
8 | PowerDNS has the concepts of 'backends'. A backend is a datastore that | |
14b74d7a | 9 | the server will consult that contains DNS records (and some metadata). |
1ce1cbb7 | 10 | The backends range from database backends (:doc:`MySQL <backends/generic-mysql>`, :doc:`PostgreSQL <backends/generic-postgresql>`) |
efdd3d7c | 11 | and :doc:`BIND zone files <backends/bind>` to :doc:`co-processes <backends/pipe>` and :doc:`JSON API's <backends/remote>`. |
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12 | |
13 | Multiple backends can be enabled in the configuration by using the | |
14 | :ref:`setting-launch` option. Each backend can be configured separately. | |
15 | ||
16 | See the :doc:`backend <backends/index>` documentation for more information. | |
17 | ||
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18 | This documentation is also available as a `PDF document <PowerDNS-Authoritative.pdf>`_. |
19 | ||
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20 | Getting Started |
21 | --------------- | |
22 | ||
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23 | * :doc:`Install the Authoritative Server <installation>` |
24 | * :doc:`Configure the Server <settings>` | |
25 | * :doc:`Configure the backend(s) <backends/index>` | |
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26 | |
27 | Getting Support | |
28 | --------------- | |
29 | PowerDNS is an open source program so you may get help from the PowerDNS users' community or from its authors. | |
30 | You may also help others (please do). | |
31 | ||
32 | Public support is available via several different channels: | |
33 | ||
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34 | * This documentation |
35 | * `The mailing list <https://www.powerdns.com/mailing-lists.html>`_ | |
36 | * ``#powerdns`` on `irc.oftc.net <irc://irc.oftc.net/#powerdns>`_ | |
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37 | |
38 | The PowerDNS company can provide help or support you in private as well. | |
39 | For first class and rapid support, please contact powerdns.support@powerdns.com, or see the `.com website <https://www.powerdns.com/support-services-consulting.html>`__. | |
40 | ||
41 | My information is confidential, must I send it to the mailing list or discuss on IRC? | |
42 | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | |
43 | Yes, we have a support policy called `"Open Source Support: out in the open" <https://blog.powerdns.com/2016/01/18/open-source-support-out-in-the-open/>`_. | |
44 | ||
45 | If you desire privacy, please consider entering a support relationship with us, in which case we invite you to contact powerdns.support.sales@powerdns.com. | |
46 | ||
47 | I have a question! | |
48 | ^^^^^^^^^^^^^^^^^^ | |
49 | This happens, we're here to help! | |
50 | Read below on how you can get help | |
51 | ||
52 | What details should I supply? | |
53 | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | |
54 | Start out with stating what you think should be happening. | |
55 | Quite often, wrong expectations are the actual problem. | |
56 | Furthermore, your operating system, which version of PowerDNS you use and where you got it from (RPM, .DEB, tar.bz2). | |
57 | If you compiled it yourself, what were the ``./configure`` parameters. | |
58 | ||
59 | If possible, supply the actual name of your domain and the IP address of your server(s). | |
60 | ||
61 | I found a bug! | |
62 | ^^^^^^^^^^^^^^ | |
63 | As much as we'd like to think we are perfect, bugs happen. | |
64 | If you have found a bug, please file a bug report on `GitHub <https://github.com/PowerDNS/pdns/issues/new>`_. | |
65 | Please fill in the template and we'll try our best to help you. | |
66 | ||
67 | I found a security issue! | |
68 | ^^^^^^^^^^^^^^^^^^^^^^^^^ | |
69 | Please report this in private, see the :ref:`securitypolicy`. | |
70 | ||
71 | I have a good idea for a feature! | |
72 | ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ | |
73 | We like to work on new things! | |
74 | You can file a feature request on `GitHub <https://github.com/PowerDNS/pdns/issues/new>`_. | |
75 |