Provide more helpful links, make formatting more consistent

diff --git a/.github/ISSUE_TEMPLATE/other_report.md b/.github/ISSUE_TEMPLATE/other_report.md
index 8f139c9810aaed6e1787be24e95e8a4ac126aa9c..b39f564ba57a809d807c48bd7e111f9f4fac777e 100644 (file)
--- a/.github/ISSUE_TEMPLATE/other_report.md
+++ b/.github/ISSUE_TEMPLATE/other_report.md
@@ -1,25 +1,25 @@
 ---
 name: Any other questions about FreeRADIUS
-about: Configuration problems, "how do I...?", writing your own modules, etc.
+about: Questions not relating to server configuration or development.
 title: "READ THE MESSAGE BELOW, DO NOT SUBMIT A GITHUB ISSUE"
 labels: [other]
 ---
 
 # STOP!
 
-- **Questions about the server or its usage MUST be posted to the [users mailing list](https://freeradius.org/support/).**
+- Are you _sure_ this isn't a configuration issue? **Questions about the server or its usage MUST be posted to the [users mailing list](https://freeradius.org/support/).**
 
-- GitHub Issues are for **confirmed BUG REPORTS only** (e.g. software crashes). Use the "BUG REPORT" template.
+- Are you _sure_ this isn't a development issue? **Programming questions should be asked on the [developer's list](https://freeradius.org/support/).**
 
-- Programming questions should be asked on the [developer's list](https://freeradius.org/support/).
+- Are you _sure_ this isn't a question regarding protocol operation? **Questions on how protocols should operate should be answered by reading the relevant standards documents**.
 
-- Do not submit **any** other general questions such as "how do I configure this" here.
+- Are you _sure_ this isn't a security exploit? **Remote security exploits MUST be sent to security@freeradius.org as part of [responsible disclosure](https://en.wikipedia.org/wiki/Responsible_disclosure)**.
 
-- It is NOT a bug report if your configuration simply does not work. Ask for help on the mailing list.
+GitHub Issues are for **confirmed BUG REPORTS only** (e.g. software crashes). Use the "[BUG REPORT](https://github.com/FreeRADIUS/freeradius-server/issues/new?assignees=&labels=&template=bug_report.md)" template. Do not submit **any** other general questions such as "how do I configure this" here.
 
-- If you post those issues here, they will be closed and locked. Repeat offenders will be BANNED.
+It is **NOT** a bug report if your configuration simply does not work. Ask for help on the [users mailing list](https://freeradius.org/support/).
 
-- **Remote security exploits MUST be sent to security@freeradius.org.**
+If you post those issues here that fall into the above categories, they will be closed and locked. Repeat offenders will be BANNED. 
 
 # PLEASE READ THE ABOVE NOTICE - DO NOT SUBMIT THIS ISSUE HERE