if (switch_xml_locate_user("id", switch_strlen_zero(username) ? "nobody" : username,
domain_name, ip, &xml, &domain, &user, params) != SWITCH_STATUS_SUCCESS) {
- switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING, "can't find user [%s@%s]\n", username, domain_name);
+ switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_WARNING, "can't find user [%s@%s]\n"
+ "You must define a domain called '%s' in your directory and add a user with the id=\"%s\" attribute\n"
+ "and you must configure your device to use the proper domain in it's authentication credentials.\n"
+ , username, domain_name, domain_name, username);
+
ret = AUTH_FORBIDDEN;
goto end;
}