mod_callcenter: Fix member been switch as abandoned when he was pickup by an agent...

diff --git a/src/mod/applications/mod_callcenter/mod_callcenter.c b/src/mod/applications/mod_callcenter/mod_callcenter.c
index 552eee95188e3d3e8ba4d1d0bec6bcaee1b75c01..fee07b54bfd952a1cb71ce82b885aeab47cffc2c 100644 (file)
--- a/src/mod/applications/mod_callcenter/mod_callcenter.c
+++ b/src/mod/applications/mod_callcenter/mod_callcenter.c
@@ -2342,6 +2342,7 @@ SWITCH_STANDARD_APP(callcenter_function)
        char member_uuid[SWITCH_UUID_FORMATTED_LENGTH + 1] = "";
        switch_bool_t agent_found = SWITCH_FALSE;
        switch_bool_t moh_valid = SWITCH_TRUE;
+       const char *p;
 
        if (!zstr(data)) {
                mydata = switch_core_session_strdup(member_session, data);
@@ -2498,7 +2499,6 @@ SWITCH_STANDARD_APP(callcenter_function)
        while (switch_channel_ready(member_channel)) {
                switch_input_args_t args = { 0 };
                struct moh_dtmf_helper ht;
-               const char *p;
 
                ht.dtmf = '\0';
                args.input_callback = moh_on_dtmf;
@@ -2519,7 +2519,8 @@ SWITCH_STANDARD_APP(callcenter_function)
                if (moh_valid && cur_moh) {
                        switch_status_t status = switch_ivr_play_file(member_session, NULL, cur_moh, &args);
 
-                       if (status == SWITCH_STATUS_FALSE /* Invalid Recording */) {
+                       if (status == SWITCH_STATUS_FALSE /* Invalid Recording */ && SWITCH_READ_ACCEPTABLE(status)) { 
+                               /* Sadly, there doesn't seem to be a return to switch_ivr_play_file that tell you the file wasn't found.  FALSE also mean that the channel got switch to BRAKE state, so we check for read acceptable */
                                switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_WARNING, "Couldn't play file '%s', continuing wait with no audio\n", cur_moh);
                                moh_valid = SWITCH_FALSE;
 
@@ -2535,6 +2536,11 @@ SWITCH_STANDARD_APP(callcenter_function)
 
        }
 
+       /* Make sure that an agent was not found, since we could have break out before settign it previously */
+       if (!agent_found && (p = switch_channel_get_variable(member_channel, "cc_agent_found"))) {
+               agent_found = switch_true(p);
+       }
+
        /* Stop Member Thread */
        if (h) {
                h->running = 0;