FS-9514 add event on mod_callcenter when max-no-answer is triggered

diff --git a/src/mod/applications/mod_callcenter/mod_callcenter.c b/src/mod/applications/mod_callcenter/mod_callcenter.c
index 3b12c9948afb3a8bc38f40f0f76a68f4b8ea0c2a..96abfa3c76c81bc340cac11f319268135a14f2aa 100644 (file)
--- a/src/mod/applications/mod_callcenter/mod_callcenter.c
+++ b/src/mod/applications/mod_callcenter/mod_callcenter.c
@@ -2015,6 +2015,17 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
                                if (h->max_no_answer > 0 && (h->no_answer_count + 1) >= h->max_no_answer) {
                                        switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Agent %s reach maximum no answer of %d, setting agent status to %s\n",
                                                        h->agent_name, h->max_no_answer, cc_agent_status2str(h->agent_no_answer_status));
+
+                                       if (switch_event_create_subclass(&event, SWITCH_EVENT_CUSTOM, CALLCENTER_EVENT) == SWITCH_STATUS_SUCCESS) {
+                                               switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "CC-Agent", h->agent_name);
+                                               switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "CC-Action", "agent-max-no-answer");
+                                               switch_event_add_header(event, SWITCH_STACK_BOTTOM, "CC-Agent-No-Answer-Count", "%d", h->max_no_answer);
+                                               switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "CC-Agent-No-Answer-Status", cc_agent_status2str(h->agent_no_answer_status));
+                                               switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "CC-Member-UUID", h->member_uuid);
+                                               switch_event_add_header_string(event, SWITCH_STACK_BOTTOM, "CC-Member-Session-UUID", h->member_session_uuid);
+                                               switch_event_fire(&event);
+                                       }
+
                                        cc_agent_update("status", cc_agent_status2str(h->agent_no_answer_status), h->agent_name);
                                }
                                break;