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+<title>International Customized Server Error Messages</title>
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+</DIV>
+
+<H1 ALIGN="CENTER">Using XSSI and <SAMP>ErrorDocument</SAMP> to configure
+customized international server error responses</H1>
+<P>
+<H2>Index</H2>
+<UL>
+ <LI><A HREF="#intro">Introduction</A>
+ <LI><A HREF="#createdir">Creating an ErrorDocument directory</A>
+ <LI><A HREF="#docnames">Naming the individual error document files</A>
+ <LI><A HREF="#headfoot">The common header and footer files</A>
+ <LI><A HREF="#createdocs">Creating ErrorDocuments in different languages</A>
+ <LI><A HREF="#fallback">The fallback language</A>
+ <LI><A HREF="#listings">HTML listing of the discussed example</A>
+</UL>
+<HR>
+<A NAME="intro"><H2>Introduction</H2></A>
+This document describes an easy way to provide your apache WWW server
+with a set of customized error messages which take advantage of
+<A HREF="../content-negotiation.html">Content Negotiation</A>
+and <A HREF="../mod/mod_include.html">eXtended Server Side Includes (XSSI)</A>
+to return error messages generated by the server in the client's
+native language.
+</P>
+<P>
+By using XSSI, all <A HREF="../mod/core.html#errordocument">customized messages</A>
+can share a homogenous and consistent style and layout, and maintenance work
+(changing images, changing links) is kept to a minimum because all layout
+information can be kept in a single file.<BR>
+Error documents can be shared across different servers, or even hosts,
+because all varying information is inserted at the time the error document
+is returned on behalf of a failed request.
+</P>
+<P>
+Content Negotiation then selects the appropriate language version of a
+particular error message text, honoring the language preferences passed
+in the client's request. (Users usually select their favorite languages
+in the preferences options menu of today's browsers). When an error
+document in the client's primary language version is unavailable, the
+secondary languages are tried or a default (fallback) version is used.
+</P>
+<P>
+You have full flexibility in designing your error documents to
+your personal taste (or your company's conventions). For demonstration
+purposes, we present a simple generic error document scheme.
+For this hypothetic server, we assume that all error messages...
+<UL>
+<LI>possibly are served by different virtual hosts (different host name,
+ different IP address, or different port) on the server machine,
+<LI>show a predefined company logo in the right top of the message
+ (selectable by virtual host),
+<LI>print the error title first, followed by an explanatory text and
+ (depending on the error context) help on how to resolve the error,
+<LI>have some kind of standardized background image,
+<LI>display an apache logo and a feedback email address at the bottom
+ of the error message.
+</UL>
+</P>
+
+<P>
+An example of a "document not found" message for a german client might
+look like this:<BR>
+<IMG SRC="../images/custom_errordocs.gif"><BR>
+All links in the document as well as links to the server's administrator
+mail address, and even the name and port of the serving virtual host
+are inserted in the error document at "run-time", i.e., when the error
+actually occurs.
+</P>
+
+<A NAME="createdir"><H2>Creating an ErrorDocument directory</H2></A>
+
+For this concept to work as easily as possible, we must take advantage
+of as much server support as we can get:
+<OL>
+ <LI>By defining the <A HREF="../mod/core.html#options">MultiViews option</A>,
+ we enable the language selection of the most appropriate language
+ alternative (content negotiation).
+ <LI>By setting the <A HREF="../mod/mod_negotiation.html#languagepriority">LanguagePriority</A>
+ directive we define a set of default fallback languages in the situation
+ where the client's browser did not express any preference at all.
+ <LI>By enabling <A HREF="../mod/mod_include.html">Server Side Includes</A>
+ (and disallowing execution of cgi scripts for security reasons),
+ we allow the server to include building blocks of the error message,
+ and to substitute the value of certain environment variables into the
+ generated document (dynamic HTML) or even to conditionally include
+ or omit parts of the text.
+ <LI>The <A HREF="../mod/mod_mime.html#addhandler">AddHandler</A> and
+ <A HREF="../mod/mod_mime.html#addtype">AddType</A> directives are useful
+ for automatically XSSI-expanding all files with a <SAMP>.shtml</SAMP>
+ suffix to <em>text/html</em>.
+ <LI>By using the <A HREF="../mod/mod_alias.html#alias">Alias</A> directive,
+ we keep the error document directory outside of the document tree
+ because it can be regarded more as a server part than part of
+ the document tree.
+ <LI>The <A HREF="../mod/core.html#directory"><Directory></A>-Block
+ restricts these "special" settings to the error document directory
+ and avoids an impact on any of the settings for the regular document tree.
+ <LI>For each of the error codes to be handled (see RFC2068 for an exact
+ description of each error code, or look at <CODE>src/main/http_protocol.c</CODE>
+ if you wish to see apache's standard messages), an
+ <A HREF="../mod/core.html#errordocument">ErrorDocument</A>
+ in the aliased <SAMP>/errordocs</SAMP> directory is defined.
+ Note that we only define the basename of the document here
+ because the MultiViews option will select the best candidate
+ based on the language suffixes and the client's preferences.
+ Any error situation with an error code <em>not</em> handled by a
+ custom document will be dealt with by the server in the standard way
+ (i.e., a plain error message in english).
+ <LI>Finally, the <A HREF="../mod/core.html#allowoverride">AllowOverride</A>
+ directive tells apache that it is not necessary to look for
+ a .htaccess file in the /errordocs directory: a minor speed
+ optimization.
+</OL>
+The resulting <SAMP>httpd.conf</SAMP> configuration would the look
+similar to this: <small>(Note that you can defrine your own error
+messages using this method for only part of the document tree,
+e.g., a /~user/ subtree. In this case, the configuration could as well
+be put into the .htaccess file at the root of the subtree. In this case,
+the <Directory> and </Directory> directives -but not
+the contained directives- must be omitted.)</small>
+<PRE>
+ LanguagePriority en fr de
+ Alias /errordocs /usr/local/apache/errordocs
+ <Directory /usr/local/apache/errordocs>
+ AllowOverride none
+ Options MultiViews IncludesNoExec FollowSymLinks
+ AddType text/html .shtml
+ AddHandler server-parsed .shtml
+ </Directory>
+ # "400 Bad Request",
+ ErrorDocument 400 /errordocs/400
+ # "401 Authorization Required",
+ ErrorDocument 401 /errordocs/401
+ # "403 Forbidden",
+ ErrorDocument 403 /errordocs/403
+ # "404 Not Found",
+ ErrorDocument 404 /errordocs/404
+ # "500 Internal Server Error",
+ ErrorDocument 500 /errordocs/500
+</PRE>
+The directory for the error messages (here:
+<SAMP>/usr/local/apache/errordocs/</SAMP>) must then be created with the
+appropriate permissions (readable and executable by the server uid or gid,
+only writable for the administrator).
+
+<A NAME="docnames"><H3>Naming the individual error document files</H3></A>
+
+By defining the <SAMP>MultiViews</SAMP> option, the server was told to
+automatically scan the directory for matching variants (looking at language
+and content type suffixes) when a requested document was not found.
+In the configuration, we defined the names for the error documents to be
+just their error number (without any suffix).
+<P>
+The names of the individual error documents are now determined like this
+(I'm using 403 as an example, think of it as a placeholder for any of
+the configured error documents):
+<UL>
+ <LI>No file errordocs/403 should exist. Otherwise, it would be found and
+ served (with the DefaultType, usually text/plain), all negotiation
+ would be bypassed.
+ <LI>For each language for which we have a translation (note that this need not
+ be the same set of languages for each error code - you can get by
+ with a single language version until you actually <em>have</em>
+ translated versions), a document
+ <SAMP>errordocs/403.shtml.<em>lang</em></SAMP> is created and
+ filled with the error text in that language (<A HREF="#createdocs">see
+ below</A>).
+ <LI>One fallback document called <SAMP>errordocs/403.shtml</SAMP> is
+ created, usually by creating a symlink to the default language
+ variant (<A HREF="#fallback">see below</A>).
+</UL>
+
+<A NAME="headfoot"><H3>The common header and footer files</H3></A>
+
+By putting as much layout information in two special "include files",
+the error documents can be reduced to a bare minimum.
+<P>
+One of these layout files defines the HTML document header
+and a configurable list of paths to the icons to be shown in the resulting
+error document. These paths are exported as a set of XSSI environment
+variables and are later evaluated by the "footer" special file.
+The title of the current error (which is
+put into the TITLE tag and an H1 header) is simply passed in from the main
+error document in a variable called <CODE>title</CODE>.<BR>
+<STRONG>By changing this file, the layout of all generated error
+messages can be changed in a second.</STRONG>
+(By exploiting the features of XSSI, you can easily define different
+layouts based on the current virtual host, or even based on the
+client's domain name).
+<P>
+The second layout file describes the footer to be displayed at the bottom
+of every error message. In this example, it shows an apache logo, the current
+server time, the server version string and adds a mail reference to the
+site's webmaster.
+<P>
+For simplicity, the header file is simply called <CODE>head.shtml</CODE>
+because it contains server-parsed content but no language specific
+information. The footer file exists once for each language translation,
+plus a symlink for the default language.<P>
+<STRONG>Example:</STRONG> for english, french and german versions (default english)<BR>
+<CODE>foot.shtml.en</CODE>,<br>
+<CODE>foot.shtml.fr</CODE>,<br>
+<CODE>foot.shtml.de</CODE>,<br>
+<CODE>foot.shtml</CODE> symlink to <CODE>foot.shtml.en</CODE><P>
+Both files are then simply included into the error document by using the
+directives <CODE><!--#include virtual="head" --></CODE>
+and <CODE><!--#include virtual="foot" --></CODE>
+respectively: the rest of the magic occurs in mod_negotiation and
+in mod_include.
+<P>
+
+See <A HREF="#listings">the listings below</A> to see an actual HTML
+implementation of the discussed example.
+
+
+<A NAME="createdocs"><H3>Creating ErrorDocuments in different languages</H3></A>
+
+After all this preparation work, little remains to be said about the
+actual documents. They all share a simple common structure:
+<PRE>
+<!--#set var="title" value="<EM>error description title</EM>" -->
+<!--#include virtual="head" -->
+ <EM>explanatory error text</EM>
+<!--#include virtual="foot" -->
+</PRE>
+In the <A HREF="#listings">listings section</A>, you can see an example
+of a [400 Bad Request] error document. Documents as simple as that
+certainly cause no problems to translate or expand.
+
+<A NAME="fallback"><H3>The fallback language</H3></A>
+
+Do we need a special handling for languages other than those we have
+translations for? We did set the LanguagePriority, didn't we?!
+<P>
+Well, the LanguagePriority directive is for the case where the client does
+not express any language priority at all. But what
+happens in the situation where the client wants one
+of the languages we do not have, and none of those we do have?
+<P>
+Without doing anything, the Apache server will usually return a
+[406 no acceptable variant] error, listing the choices from which the client
+may select. But we're in an error message already, and important error
+information might get lost when the client had to choose a language
+representation first.
+<P>
+So, in this situation it appears to be easier to define a fallback language
+(by copying or linking, e.g., the english version to a language-less version).
+Because the negotiation algorithm prefers "more specialized" variants over
+"more generic" variants, these generic alternatives will only be chosen
+when the normal negotiation did not succeed.
+<P>
+A simple shell script to do it (execute within the errordocs/ dir):
+<PRE>
+ for f in *.shtml.en
+ do
+ ln -s $f `basename $f .en`
+ done
+</PRE>
+
+<P>
+</P>
+
+<A NAME="listings"><H2>HTML listing of the discussed example</H2></A>
+
+So, to summarize our example, here's the complete listing of the
+<SAMP>400.shtml.en</SAMP> document. You will notice that it contains
+almost nothing but the error text (with conditional additions).
+Starting with this example, you will find it easy to add more error
+documents, or to translate the error documents to different languages.
+<HR><PRE>
+<!--#set var="title" value="Bad Request"
+--><!--#include virtual="head" --><P>
+ Your browser sent a request that this server could not understand:
+ <BLOCKQUOTE>
+ <STRONG><!--#echo var="REQUEST_URI" --></STRONG>
+ </BLOCKQUOTE>
+ The request could not be understood by the server due to malformed
+ syntax. The client should not repeat the request without
+ modifications.
+ </P>
+ <P>
+ <!--#if expr="\"$HTTP_REFERER\" != \"\"" -->
+ Please inform the owner of
+ <A HREF="<!--#echo var="HTTP_REFERER" -->">the referring page</A> about
+ the malformed link.
+ <!--#else -->
+ Please check your request for typing errors and retry.
+ <!--#endif -->
+ </P>
+<!--#include virtual="foot" -->
+</PRE><HR>
+
+Here is the complete <SAMP>head.shtml</SAMP> file (the funny line
+breaks avoid empty lines in the document after XSSI processing). Note the
+configuration section at top. That's where you configure the images and logos
+as well as the apache documentation directory. Look how this file displays
+two different logos depending on the content of the virtual host name
+($SERVER_NAME), and that an animated apache logo is shown if the browser
+appears to support it (the latter requires server configuration lines
+of the form <BR><CODE>BrowserMatch "^Mozilla/[2-4]" anigif</CODE><BR>
+for browser types which support animated GIFs).
+<HR><PRE>
+<!--#if expr="\"$SERVER_NAME\" = /.*\.mycompany\.com/"
+--><!--#set var="IMG_CorpLogo"
+ value="http://$SERVER_NAME:$SERVER_PORT/errordocs/CorpLogo.gif"
+--><!--#set var="ALT_CorpLogo" value="Powered by Linux!"
+--><!--#else
+--><!--#set var="IMG_CorpLogo"
+ value="http://$SERVER_NAME:$SERVER_PORT/errordocs/PrivLogo.gif"
+--><!--#set var="ALT_CorpLogo" value="Powered by Linux!"
+--><!--#endif
+--><!--#set var="IMG_BgImage" value="http://$SERVER_NAME:$SERVER_PORT/errordocs/BgImage.gif"
+--><!--#set var="DOC_Apache" value="http://$SERVER_NAME:$SERVER_PORT/Apache/"
+--><!--#if expr="$anigif"
+--><!--#set var="IMG_Apache" value="http://$SERVER_NAME:$SERVER_PORT/icons/apache_anim.gif"
+--><!--#else
+--><!--#set var="IMG_Apache" value="http://$SERVER_NAME:$SERVER_PORT/icons/apache_pb.gif"
+--><!--#endif
+--><!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML//EN">
+<HTML>
+ <HEAD>
+ <TITLE>
+ [<!--#echo var="REDIRECT_STATUS" -->] <!--#echo var="title" -->
+ </TITLE>
+ </HEAD>
+ <BODY BGCOLOR="white" BACKGROUND="<!--#echo var="IMG_BgImage" -->"><UL>
+ <H1 ALIGN="center">
+ [<!--#echo var="REDIRECT_STATUS" -->] <!--#echo var="title" -->
+ <IMG SRC="<!--#echo var="IMG_CorpLogo" -->"
+ ALT="<!--#echo var="ALT_CorpLogo" -->" ALIGN=right>
+ </H1>
+ <HR><!-- ======================================================== -->
+ <DIV>
+</PRE><HR>
+ and this is the <SAMP>foot.shtml.en</SAMP> file:
+<HR><PRE>
+
+ </DIV>
+ <HR>
+ <DIV ALIGN="right"><SMALL><SUP>Local Server time:
+ <!--#echo var="DATE_LOCAL" -->
+ </SUP></SMALL></DIV>
+ <DIV ALIGN="center">
+ <A HREF="<!--#echo var="DOC_Apache" -->">
+ <IMG SRC="<!--#echo var="IMG_Apache" -->" BORDER=0 ALIGN="bottom"
+ ALT="Powered by <!--#echo var="SERVER_SOFTWARE" -->"></A><BR>
+ <SMALL><SUP><!--#set var="var"
+ value="Powered by $SERVER_SOFTWARE -- File last modified on $LAST_MODIFIED"
+ --><!--#echo var="var" --></SUP></SMALL>
+ </DIV>
+ <ADDRESS>If the indicated error looks like a misconfiguration, please inform
+ <A HREF="mailto:<!--#echo var="SERVER_ADMIN" -->"
+ SUBJECT="Feedback about Error message [<!--#echo var="REDIRECT_STATUS"
+ -->] <!--#echo var="title" -->, req=<!--#echo var="REQUEST_URI" -->">
+ <!--#echo var="SERVER_NAME" -->'s WebMaster</A>.
+ </ADDRESS>
+ </UL></BODY>
+</HTML>
+</PRE><HR>
+
+
+<H3>More welcome!</H3>
+
+If you have tips to contribute, send mail to <a
+href="mailto:Martin.Kraemer@Mch.SNI.De">Martin.Kraemer@Mch.SNI.De</a>
+
+<HR>
+
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