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+<!DOCTYPE book PUBLIC "-//OASIS//DTD DocBook XML V4.2//EN"
+"http://www.oasis-open.org/docbook/xml/4.2/docbookx.dtd" [
+<!ENTITY mdash "—" >
+]>
+
+<chapter id="faq">
+ <title>Frequently Asked Questions</title>
+
+ <para>This chapter contains a number of frequently asked questions and
+ troubleshooting tips. It currently lacks content, but it is expected to grow
+ over time.</para>
+
+ <!-- Note: you may be tempted to put in questions here that concern current
+ missing features or known issues type of stuff. Please do not do that.
+ This section should only contain questions that will still be valid in
+ at least 2 years. If you have something short term, please consider putting
+ it in the known issues list. -->
+
+ <section id="faq-generic">
+ <title>Generic Frequently Asked Questions</title>
+
+ <section id="q1-generic">
+ <title>Where did the Kea name came from?</title>
+
+ <para>Kea is a name of high mountain parrot living in New Zealand.
+ See this <ulink url="https://lists.isc.org/pipermail/kea-users/2014-October/000032.html" />
+ for an extended answer.</para>
+
+ </section>
+
+ <section id="q2-generic">
+ <title>Feature X is not supported yet. When/if will it be available?</title>
+
+ <para>Kea is developed by a small team of engineers. Our resources are
+ limited, so we need to prioritize requests. The complexity of a new
+ feature (how difficult is it to implement a feature and how likely it
+ would break something that already works), amount of work required and
+ expected popularity (i.e. how many users would actually benefit from it)
+ are three leading factors. We sometimes also have contractual obligations.
+ </para>
+
+ <para> Simply stating that you'd like feature X is useful. We try to
+ implement features that are actively requested first, but the reality
+ is that we have more requests than we can handle, so some of them must
+ be postponed, at least in the near future. So is your request likely to
+ be reject? Not at all. You can do many things to greatly improve chances
+ of your request to be fulfilled. First, it helps to explain why you
+ need a feature. If your explanation is reasonable and there are likely
+ other users that would benefit from it, the chances for Kea developers
+ to put this task on a roadmap is better. Saying that you are willing
+ to participate in tests (e.g. test engineering drops when they become
+ available) is also helpful.</para>
+
+ <para>Another thing you can do to greatly improve chances of a feature
+ to appear is to actually develop it on your own and submit a patch.
+ That's a venue that people often forget about. Kea is an open source
+ software and we do accept patches. There are certain requirements, like
+ code quality, comments, unit-tests, documentation, etc., but we have
+ accepted a significant number of patches in the past, so it's doable.
+ Accepted contributions range from minor documentation corrections to
+ significant new features, like support for new database type. Before
+ considering writing and submitting a patch, make sure you read
+ Contributor's Guide in <ulink url="http://git.kea.isc.org/~tester/kea/doxygen/">Kea Developer's Guide</ulink>.
+ </para>
+
+ <para>Kea is developed by ISC, which is non-profit organization.
+ You may consider signing a development contract with us. In the past
+ we did implement certain features due to contractual obligations.
+ With additional funds we are able to put extra engineering efforts
+ into Kea development. We can reshuffle our schedule or add extra
+ hands to the team if needed. Please keep in mind that Kea is an
+ open source software and its principal goal is to provide good DHCP
+ solution that can be used by everyone. In other words, we may
+ refuse a contract that would tie the solution to specific proprietary
+ technology or make it unusable for other users. Also, we strive to
+ make Kea a reference implementation, so if your proposal significantly
+ violates RFC, we may have a problem with that. Nevertheless, please
+ talk to us and we may be able to find a solution.</para>
+
+ <para>Finally, Kea has a <ulink url="http://kea.isc.org/roadmap">public
+ roadmap</ulink>, with releases happening several times each year. We tend
+ to not modify features for current milestone, unless there are very good
+ reasons to do so. Therefore "I'd like a featury X in 6 months" is much
+ better received than "I'd like a feature X now".</para>
+ </section>
+
+ </section>
+
+ <section id="faq-dhcp4">
+ <title>Frequently Asked Questions about DHCPv4</title>
+
+ <section iq="q1-dhcp4">
+ <title>I set up a firewall, but Kea server still receives the traffic. Why?</title>
+
+ <para>Any DHCPv4 server must be able to receive from and send traffic to the
+ hosts that don't have an IPv4 address assigned yet. That is typically not
+ possible with regular UDP sockets, therefore Kea DHCPv4 server uses raw
+ sockets by default. Raw sockets mean that the incoming packets are received
+ as raw Ethernet frames, thus bypassing the whole kernel IP stack, including
+ any firewalling rules your kernel may provide.</para>
+
+ <para>If you do not want the server to use raw sockets, it is possible to
+ config Kea DHCPv4 server to use UDP sockets instead. See <command>dhcp-socket-type</command>
+ described in <xref linkend="dhcp4-interface-configuration" />. However,
+ using UDP sockets have certain limitations. In particular, it may not allow
+ to send responses directly to the clients without IPv4 addresses assigned.
+ That's ok, if all your traffic is coming through relay agents.</para>
+ </section>
+
+ </section> <!-- end of DHCPv4 FAQ section -->
+
+ <section id="faq-dhcp6">
+ <title>Frequently Asked Questions about DHCPv6</title>
+
+ <section iq="q1-dhcp6">
+ <title>Kea DHCPv6 doesn't seem to get incoming traffic. I checked with tcpdump (or other traffic
+ capture software) that the incoming traffic is reaching the box. What's wrong?</title>
+
+ <para>Please check whether your OS has any IPv6 filtering rules. Many
+ operating systems are shipped with firewalls that discard incoming IPv6
+ traffic by default. In particular, many Linux distributions do that. Please
+ check the output of the following command:
+ <screen>
+# <userinput>ip6tables -L -n</userinput></screen>
+ One common mistake in this area is to use <command>iptables</command> tool,
+ which lists IPv4 firewall rules only.
+ </para>
+ </section>
+
+ </section> <!-- end of DHCPv6 FAQ section -->
+
+
+ </chapter>