First, make sure cookies are enabled in the user's browser.
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- If that doesn´t fix the problem, it may be that
- the user´s ISP implements a rotating proxy server. This causes
- the user´s effective IP address (the address which the Bugzilla server
+ If that doesn't fix the problem, it may be that
+ the user's ISP implements a rotating proxy server. This causes
+ the user's effective IP address (the address which the Bugzilla server
perceives him coming from) to change periodically. Since
Bugzilla cookies are tied to a specific IP address, each time
the effective address changes, the user will have to log in again.