app_queue: Add Lastpause field of queue member

Add time when started a the last pause for a queue member for
QueueMemberStatus ami event.

Also show accumulate time in seconds when started a pause for a queue
member to CLI command 'queue show'.

ASTERISK-16394 #close

Change-Id: I4b12aa3b2efa8d02939db3e13712510b4879865c

diff --git a/CHANGES b/CHANGES
index 173a41127c721d80a5c0a03f1c10f721218e3669..74919b7b323444c5adf1ab91d9563c37eb73ed1b 100644 (file)
--- a/CHANGES
+++ b/CHANGES
@@ -200,6 +200,11 @@ Queue
 -------------------
  * Added field ReasonPause on QueueMemberStatus if set when paused, the reason
    the queue member was paused.
+ * Added field LastPause on QueueMemberStatus for time when started the last
+   pause for a queue member.
+ * Show the time when started the last pause for queue member on CLI for command
+   'queue show'.
+
 
 ------------------------------------------------------------------------------
 --- Functionality changes from Asterisk 13.7.0 to Asterisk 13.8.0 ------------

diff --git a/apps/app_queue.c b/apps/app_queue.c
index ac105e4d8167878ed5e3d1c52e2a007fd1dadf38..15f32fadb869d7ce5f3f410478c8cf0d326582f1 100644 (file)
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -1022,6 +1022,9 @@ ASTERISK_REGISTER_FILE()
                                <parameter name="LastCall">
                                        <para>The time this member last took a call, expressed in seconds since 00:00, Jan 1, 1970 UTC.</para>
                                </parameter>
+                               <parameter name="LastPause">
+                                       <para>The time when started last paused the queue member.</para>
+                               </parameter>
                                <parameter name="InCall">
                                        <para>Set to 1 if member is in call. Set to 0 after LastCall time is updated.</para>
                                        <enumlist>
@@ -1546,6 +1549,7 @@ struct member {
        char reason_paused[80];              /*!< Reason of paused if member is paused */
        int queuepos;                        /*!< In what order (pertains to certain strategies) should this member be called? */
        time_t lastcall;                     /*!< When last successful call was hungup */
+       time_t lastpause;                    /*!< When started the last pause */
        unsigned int in_call:1;              /*!< True if member is still in call. (so lastcall is not actual) */
        struct call_queue *lastqueue;        /*!< Last queue we received a call */
        unsigned int dead:1;                 /*!< Used to detect members deleted in realtime */
@@ -2184,7 +2188,7 @@ static void queue_publish_member_blob(struct stasis_message_type *type, struct a
 
 static struct ast_json *queue_member_blob_create(struct call_queue *q, struct member *mem)
 {
-       return ast_json_pack("{s: s, s: s, s: s, s: s, s: s, s: i, s: i, s: i, s: i, s: i, s: i, s: s, s: i}",
+       return ast_json_pack("{s: s, s: s, s: s, s: s, s: s, s: i, s: i, s: i, s: i, s: i, s: i, s: i, s: s, s: i}",
                "Queue", q->name,
                "MemberName", mem->membername,
                "Interface", mem->interface,
@@ -2193,6 +2197,7 @@ static struct ast_json *queue_member_blob_create(struct call_queue *q, struct me
                "Penalty", mem->penalty,
                "CallsTaken", mem->calls,
                "LastCall", (int)mem->lastcall,
+               "LastPause", (int)mem->lastpause,
                "InCall", mem->in_call,
                "Status", mem->status,
                "Paused", mem->paused,
@@ -2514,6 +2519,9 @@ static struct member *create_queue_member(const char *interface, const char *mem
                cur->ringinuse = ringinuse;
                cur->penalty = penalty;
                cur->paused = paused;
+               if (paused) {
+                       time(&cur->lastpause); /* Update time of last pause */
+               }
                ast_copy_string(cur->interface, interface, sizeof(cur->interface));
                if (!ast_strlen_zero(state_interface)) {
                        ast_copy_string(cur->state_interface, state_interface, sizeof(cur->state_interface));
@@ -7139,6 +7147,7 @@ static void set_queue_member_pause(struct call_queue *q, struct member *mem, con
                if (!ast_strlen_zero(reason)) {
                        ast_copy_string(mem->reason_paused, reason, sizeof(mem->reason_paused));
                }
+               time(&mem->lastpause); /* update last pause field */
        } else {
                ast_copy_string(mem->reason_paused, "", sizeof(mem->reason_paused));
        }
@@ -9321,11 +9330,11 @@ static char *__queues_show(struct mansession *s, int fd, int argc, const char *
                                        mem->in_call ? ast_term_color(COLOR_BROWN, COLOR_BLACK) : "", mem->in_call ? " (in call)" : "", ast_term_reset());
                                if (mem->paused) {
                                        if (ast_strlen_zero(mem->reason_paused)) {
-                                               ast_str_append(&out, 0, " %s(paused)%s",
-                                                       ast_term_color(COLOR_BROWN, COLOR_BLACK), ast_term_reset());
+                                               ast_str_append(&out, 0, " %s(paused was %ld secs ago)%s",
+                                                       ast_term_color(COLOR_BROWN, COLOR_BLACK), (long) (time(NULL) - mem->lastpause), ast_term_reset());
                                        } else {
-                                               ast_str_append(&out, 0, " %s(paused:%s)%s", ast_term_color(COLOR_BROWN, COLOR_BLACK),
-                                                       mem->reason_paused, ast_term_reset());
+                                               ast_str_append(&out, 0, " %s(paused:%s was %ld secs ago)%s", ast_term_color(COLOR_BROWN, COLOR_BLACK),
+                                                       mem->reason_paused,  (long) (time(NULL) - mem->lastcall), ast_term_reset());
                                        }
                                }
 
@@ -9697,6 +9706,7 @@ static int manager_queues_status(struct mansession *s, const struct message *m)
                                                "Penalty: %d\r\n"
                                                "CallsTaken: %d\r\n"
                                                "LastCall: %d\r\n"
+                                               "LastPause: %d\r\n"
                                                "InCall: %d\r\n"
                                                "Status: %d\r\n"
                                                "Paused: %d\r\n"
@@ -9704,7 +9714,7 @@ static int manager_queues_status(struct mansession *s, const struct message *m)
                                                "%s"
                                                "\r\n",
                                                q->name, mem->membername, mem->interface, mem->state_interface, mem->dynamic ? "dynamic" : "static",
-                                               mem->penalty, mem->calls, (int)mem->lastcall, mem->in_call, mem->status,
+                                               mem->penalty, mem->calls, (int)mem->lastcall, (int)mem->lastpause, mem->in_call, mem->status,
                                                mem->paused, mem->reason_paused, idText);
                                        ++q_items;
                                }