int confirm_attempts;
int digit_len;
int max_failures;
+ int max_timeouts;
int timeout;
int inter_timeout;
switch_size_t inlen;
int inter_timeout,
int digit_len,
int timeout, int max_failures,
+ int max_timeouts,
switch_memory_pool_t *pool)
{
switch_ivr_menu_t *menu;
menu->max_failures = max_failures;
+ menu->max_timeouts = max_timeouts;
+
menu->timeout = timeout;
menu->inter_timeout = inter_timeout;
SWITCH_DECLARE(switch_status_t) switch_ivr_menu_execute(switch_core_session_t *session, switch_ivr_menu_t * stack, char *name, void *obj)
{
- int reps = 0, errs = 0, match = 0, running = 1;
+ int reps = 0, errs = 0, timeouts = 0, match = 0, running = 1;
char *greeting_sound = NULL, *aptr = NULL;
char arg[512];
switch_ivr_action_t todo = SWITCH_IVR_ACTION_DIE;
}
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Executing IVR menu %s\n", menu->name);
+ switch_channel_set_variable(channel, "ivr_menu_status", "success");
- for (reps = 0; (running && status == SWITCH_STATUS_SUCCESS && errs < menu->max_failures); reps++) {
+ for (reps = 0; running && status == SWITCH_STATUS_SUCCESS; reps++) {
if (!switch_channel_ready(channel)) {
break;
}
+ if (errs == menu->max_failures) {
+ switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Maximum failures\n");
+ switch_channel_set_variable(channel, "ivr_menu_status", "failure");
+ break;
+ }
+ if (timeouts == menu->max_timeouts) {
+ switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "Maximum timeouts\n");
+ switch_channel_set_variable(channel, "ivr_menu_status", "timeout");
+ break;
+ }
if (reps > 0 && menu->short_greeting_sound) {
greeting_sound = menu->short_greeting_sound;
memset(arg, 0, sizeof(arg));
memset(menu->buf, 0, menu->inlen + 1);
- status = play_and_collect(session, menu, greeting_sound, menu->inlen);
+
+ if (play_and_collect(session, menu, greeting_sound, menu->inlen) == SWITCH_STATUS_TIMEOUT && *menu->buf == '\0') {
+ timeouts++;
+ continue;
+ }
if (*menu->buf != '\0') {
if (*menu->buf) {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "IVR menu '%s' caught invalid input '%s'\n", menu->name, menu->buf);
if (menu->invalid_sound) {
- status = play_and_collect(session, menu, menu->invalid_sound, 0);
+ play_and_collect(session, menu, menu->invalid_sound, 0);
}
} else {
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "IVR menu '%s' no input detected\n", menu->name);
}
errs++;
-
- if (status == SWITCH_STATUS_TIMEOUT) {
- status = SWITCH_STATUS_SUCCESS;
- }
-
if (status == SWITCH_STATUS_SUCCESS) {
status = switch_ivr_sleep(session, 1000, NULL);
}
const char *exit_sound = switch_xml_attr(xml_menu, "exit-sound"); /* if the attr doesn't exist, return NULL */
const char *timeout = switch_xml_attr_soft(xml_menu, "timeout"); /* if the attr doesn't exist, return "" */
const char *max_failures = switch_xml_attr_soft(xml_menu, "max-failures"); /* if the attr doesn't exist, return "" */
+ const char *max_timeouts = switch_xml_attr_soft(xml_menu, "max-timeouts");
const char *confirm_macro= switch_xml_attr(xml_menu, "confirm-macro");
const char *confirm_key= switch_xml_attr(xml_menu, "confirm-key");
const char *confirm_attempts = switch_xml_attr_soft(xml_menu, "confirm-attempts");
switch_ivr_menu_t *menu = NULL;
+ if (switch_strlen_zero(max_timeouts)) {
+ max_timeouts = max_failures;
+ }
+
switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_DEBUG, "building menu '%s'\n", menu_name);
status = switch_ivr_menu_init(&menu,
atoi(inter_timeout),
atoi(digit_len),
atoi(timeout),
- atoi(max_failures),
+ strlen(max_failures)? atoi(max_failures): 1,
+ strlen(max_timeouts)? atoi(max_timeouts): 1,
xml_menu_ctx->pool);
/* set the menu_stack for the caller */
if (status == SWITCH_STATUS_SUCCESS && *menu_stack == NULL) {