From: Italo Rossi <italorossib@gmail.com>
Date: Wed, 28 Dec 2016 00:35:17 +0000 (-0300)
Subject: [mod_callcenter] FS-9891: Get queue again to increase calls answered and abandoned
X-Git-Tag: v1.8.0~959
X-Git-Url: http://git.ipfire.org/cgi-bin/gitweb.cgi?a=commitdiff_plain;h=50714ec5e4eb14976695ff29bc6528e0b9a16862;p=thirdparty%2Ffreeswitch.git

[mod_callcenter] FS-9891: Get queue again to increase calls answered and abandoned
---

diff --git a/src/mod/applications/mod_callcenter/mod_callcenter.c b/src/mod/applications/mod_callcenter/mod_callcenter.c
index 6eabeeba59..88250aefe0 100644
--- a/src/mod/applications/mod_callcenter/mod_callcenter.c
+++ b/src/mod/applications/mod_callcenter/mod_callcenter.c
@@ -3122,8 +3122,9 @@ SWITCH_STANDARD_APP(callcenter_function)
 						  switch_str_nil(switch_channel_get_variable(member_channel, "caller_id_name")),
 						  switch_str_nil(switch_channel_get_variable(member_channel, "caller_id_number")),
 						  queue_name, cc_member_cancel_reason2str(h->member_cancel_reason));
+		queue = get_queue(queue_name);
 		queue->calls_abandoned++;
-
+		queue_rwunlock(queue);
 	} else {
 		switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Member %s <%s> is answered by an agent in queue %s\n", switch_str_nil(switch_channel_get_variable(member_channel, "caller_id_name")), switch_str_nil(switch_channel_get_variable(member_channel, "caller_id_number")), queue_name);
 
@@ -3135,7 +3136,9 @@ SWITCH_STANDARD_APP(callcenter_function)
 
 		/* Update some channel variables for xml_cdr needs */
 		switch_channel_set_variable_printf(member_channel, "cc_cause", "%s", "answered");
+		queue = get_queue(queue_name);
 		queue->calls_answered++;
+		queue_rwunlock(queue);
 
 	}