From: Michael Tremer <michael.tremer@ipfire.org>
Date: Fri, 9 Jan 2026 16:34:08 +0000 (+0000)
Subject: reports: Send an email to the reporter when a report is being opened
X-Git-Url: http://git.ipfire.org/cgi-bin/gitweb.cgi?a=commitdiff_plain;h=6aaa13ca9aef3e60668fc5d211f16966ca80dcf6;p=dbl.git

reports: Send an email to the reporter when a report is being opened

Signed-off-by: Michael Tremer <michael.tremer@ipfire.org>
---

diff --git a/src/dnsbl/reports.py b/src/dnsbl/reports.py
index 2c68a11..bb0bb55 100644
--- a/src/dnsbl/reports.py
+++ b/src/dnsbl/reports.py
@@ -75,6 +75,9 @@ class Reports(object):
 		# Increment the counter of the list
 		report.list.pending_reports += 1
 
+		# Send a notification to the reporter
+		report._send_opening_notification()
+
 		return report
 
 	def notify(self):
@@ -229,6 +232,10 @@ class Report(sqlmodel.SQLModel, database.BackendMixin, table=True):
 		"""
 			Called when a moderator has made a decision
 		"""
+		# Prevent a report from being closed again
+		if self.closed_by:
+			raise RuntimeError("Report %s has already been closed" % self)
+
 		# Mark this report as closed
 		self.closed_at = sqlmodel.func.current_timestamp()
 		self.closed_by = closed_by
@@ -269,6 +276,40 @@ class Report(sqlmodel.SQLModel, database.BackendMixin, table=True):
 	# Notified At
 	notified_at: datetime.datetime | None = None
 
+	def _send_opening_notification(self):
+		"""
+			Sends a notification to the reporter when this report is opened.
+		"""
+		# Fetch the reporter
+		reporter = self.backend.users.get_by_uid(self.reported_by)
+
+		# Do nothing if we could not find the reporter
+		if not reporter:
+			return
+
+		# Compose the body
+		lines = (
+			_("Hello,"),
+			"",
+			_("Thank you for submitting a report to the IPFire DNSBL service."),
+			"",
+			_("We have received your report regarding %s and wanted to confirm that it's now in our moderation queue.") % self.name,
+			"",
+			_("Our moderation team will carefully review your submission and you'll receive an update via email"
+				" once a decision has been made. Please note that review times may vary depending on the volume of reports we receive."),
+			"",
+			_("We appreciate your contribution to keeping the internet safer."
+				" Reports like yours are essential to maintaining the effectiveness of our service."),
+			"",
+			_("Best regards,"),
+			"-%s" % _("DNSBL Moderation Team"),
+		)
+
+		# Send the email
+		reporter.sendmail("\n".join(lines), headers={
+			"Subject" : _("Your DNSBL Report Has Been Received"),
+		})
+
 	def _send_closing_notification(self):
 		"""
 			Sends a notification to the reporter when this report gets closed.