From: serfreeman1337 <serfreeman1337@gmail.com>
Date: Mon, 5 Jan 2026 15:47:22 +0000 (+0500)
Subject: app_queue: Only compare calls at 1st position across queues when forcing longest... 
X-Git-Url: http://git.ipfire.org/cgi-bin/gitweb.cgi?a=commitdiff_plain;h=e138f59151863278e9c7723274a0a16ed5718aee;p=thirdparty%2Fasterisk.git

app_queue: Only compare calls at 1st position across queues when forcing longest waiting caller.

This prevents a situation where a call joining at 1st position to a queue with calls
leads to a state where no callers are considered the longest waiting,
causing queues to stop offering calls.

Resolves: #1691
---

diff --git a/apps/app_queue.c b/apps/app_queue.c
index ae2c4263ab..a96cb653c8 100644
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -4824,10 +4824,12 @@ static int is_longest_waiting_caller(struct queue_ent *caller, struct member *me
 					 * is already ringing at another agent. Ignore such callers; otherwise, all agents
 					 * will be unused until the first caller is picked up.
 					 */
-					if (ch->start < caller->start && !ch->pending) {
-						ast_debug(1, "Queue %s has a call at position %i that's been waiting longer (%li vs %li)\n",
-								  q->name, ch->pos, ch->start, caller->start);
-						is_longest_waiting = 0;
+					if (!ch->pending) {
+						if (ch->start < caller->start) {
+							ast_debug(1, "Queue %s has a call at position %i that's been waiting longer (%li vs %li)\n",
+									  q->name, ch->pos, ch->start, caller->start);
+							is_longest_waiting = 0;
+						}
 						break;
 					}
 					ch = ch->next;