res = try_calling(&qe, options, announceoverride, url, &go_on);
if (res) {
if (res < 0) {
- if (!qe.handled)
- record_abandoned(&qe);
+ if (!qe.handled) {
+ record_abandoned(&qe);
ast_queue_log(queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
+ }
} else if (res > 0)
ast_queue_log(queuename, chan->uniqueid, "NONE", "EXITWITHKEY", "%s|%d", qe.digits, qe.pos);
break;
/* leave the queue if no agents, if enabled */
if (qe.parent->leavewhenempty && (stat == QUEUE_NO_MEMBERS)) {
- record_abandoned(&qe);
+ record_abandoned(&qe);
reason = QUEUE_LEAVEEMPTY;
res = 0;
break;
/* leave the queue if no reachable agents, if enabled */
if ((qe.parent->leavewhenempty == QUEUE_EMPTY_STRICT) && (stat == QUEUE_NO_REACHABLE_MEMBERS)) {
- record_abandoned(&qe);
+ record_abandoned(&qe);
reason = QUEUE_LEAVEUNAVAIL;
res = 0;
break;
/* Leave if we have exceeded our queuetimeout */
if (qe.expire && (time(NULL) > qe.expire)) {
- record_abandoned(&qe);
+ record_abandoned(&qe);
reason = QUEUE_TIMEOUT;
res = 0;
break;
/* OK, we didn't get anybody; wait for 'retry' seconds; may get a digit to exit with */
res = wait_a_bit(&qe);
if (res < 0) {
- record_abandoned(&qe);
+ record_abandoned(&qe);
ast_queue_log(queuename, chan->uniqueid, "NONE", "ABANDON", "%d|%d|%ld", qe.pos, qe.opos, (long)time(NULL) - qe.start);
if (option_verbose > 2) {
ast_verbose(VERBOSE_PREFIX_3 "User disconnected from queue %s when they almost made it\n", queuename);