functionality may be backported to older releases on a case-by-case basis.
All other change types may be applied to all currently-supported releases.
+Bug report identifiers
+
+Most notes in the CHANGES file include a reference to a bug report or
+issue number. Prior to 2018, these were usually of the form [RT #NNN] and
+referred to entries in the "bind9-bugs" RT database, which was not open to
+the public. More recent entries use the form [GL #NNN] or, less often, [GL
+!NNN], which, respectively, refer to issues or merge requests in the
+Gitlab database. Most of these are publically readable, unless they
+include information which is confidential or security senstive.
+
+To look up a Gitlab issue by its number, use the URL https://
+gitlab.isc.org/isc-projects/bind9/issues/NNN. To look up a merge request,
+use https://gitlab.isc.org/isc-projects/bind9/merge_requests/NNN.
+
+In rare cases, an issue or merge request number may be followed with the
+letter "P". This indicates that the information is in the private ISC
+Gitlab instance, which is not visible to the public.
+
Acknowledgments
* The original development of BIND 9 was underwritten by the following
functionality may be backported to older releases on a case-by-case basis.
All other change types may be applied to all currently-supported releases.
+#### Bug report identifiers
+
+Most notes in the CHANGES file include a reference to a bug report or
+issue number. Prior to 2018, these were usually of the form `[RT #NNN]`
+and referred to entries in the "bind9-bugs" RT database, which was not open
+to the public. More recent entries use the form `[GL #NNN]` or, less often,
+`[GL !NNN]`, which, respectively, refer to issues or merge requests in the
+Gitlab database. Most of these are publically readable, unless they include
+information which is confidential or security senstive.
+
+To look up a Gitlab issue by its number, use the URL
+[https://gitlab.isc.org/isc-projects/bind9/issues/NNN](https://gitlab.isc.org/isc-projects/bind9/issues).
+To look up a merge request, use
+[https://gitlab.isc.org/isc-projects/bind9/merge_requests/NNN](https://gitlab.isc.org/isc-projects/bind9/merge_requests).
+
+In rare cases, an issue or merge request number may be followed with the
+letter "P". This indicates that the information is in the private ISC
+Gitlab instance, which is not visible to the public.
+
### <a name="ack"/> Acknowledgments
* The original development of BIND 9 was underwritten by the