Add a default Gitlab issue template

It's an attempt to make people use correct Gitlab templates, or use them
at all.

diff --git a/.gitlab/issue_templates/Default.md b/.gitlab/issue_templates/Default.md
new file mode 100644 (file)
index 0000000..c0079fa
--- /dev/null
+++ b/.gitlab/issue_templates/Default.md
@@ -0,0 +1,8 @@
+Hi and thanks for filing an issue! It will be read with care by human beings.
+
+It would be a tremendous help if you could follow these steps first:
+- [ ] Search the existing issues in GitLab (both open and closed) to see if your report might be a duplicate. We have a large database here and many issues have already been fixed in the latest versions!
+- [ ] Make sure this is **not** a support question. If you have specific trouble configuring or debugging your setup, please use the bind-users mailing list: https://lists.isc.org/mailman/listinfo/bind-users
+- [ ] You have read and understood the "out in the open" support policy: https://blog.powerdns.com/2016/01/18/open-source-support-out-in-the-open/ . Even though it was written by the PowerDNS folks, we follow it as well!
+
+Before continuing, **please select the appropriate issue template in the drop-down menu above, under the heading _Description_**.