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1{% extends "../base.html" %}
2
3{% block title %}{{ _("♥ Sponsor Us") }}{% end block %}
4
5{% block container %}
6 <section class="hero is-primary">
7 <div class="hero-body">
8 <div class="container">
9 <nav class="breadcrumb" aria-label="breadcrumbs">
10 <ul>
11 <li>
12 <a href="/">Home</a>
13 </li>
14 <li>
15 <a href="/sponsors">{{ _("♥ Sponsor Us") }}</a>
16 </li>
17 <li class="is-active">
18 <a href="#" aria-current="page">{{ _("Frequently Asked Questions") }}</a>
19 </li>
20 </ul>
21 </nav>
22 <h1 class="title">
23 {{ _("Frequently Asked Questions") }}
24 </h1>
25 </div>
26 </div>
27 </section>
28
29 <section class="section">
30 <div class="container">
31 <div class="block">
32 <h5 class="title is-5">Why should I donate?</h5>
33
34 <p>
35 At IPFire, we are working hard to provide you with a free firewall distribution
36 that is like no other. We release updates regularly and enhance functionality
37 to make IPFire more secure, faster and easier to use.
38 </p>
39
40 <p>
41 To achieve our high standards that we have set for ourselves, we need your help.
42
43 Only with your donation, we can get the right tools, people and utilities that
44 we need to make our work most efficient and reach our maximum potential.
45
46 Only with your donation, we can achieve our vision to make the Internet a safer
47 place that is fair for everyone and giving equal opportunities.
48 </p>
49 </div>
50
51 <div class="block">
52 <h5 class="title is-5">How much should I give?</h5>
53
54 <p>
55 We are grateful for every single donation, but of course, we appreciate
56 if you help us as much as you can.
57 </p>
58
59 <p>
60 We rely on steady contributions from companies to keep the project healthy
61 and encourage them to set up a monthly donation.
62 </p>
63 </div>
64
65 <div class="block">
66 <h6 class="title is-6">
67 Do you accept bank transfer via SEPA?
68 </h6>
69
70 <p>
71 We do accept direct transfers through SEPA. These are our bank details:
72 </p>
73
74 <dl>
75 <dt>Bank Account Owner</dt>
76 <dd>IPFire Project</dd>
77
78 <dt>IBAN</dt>
79 <dd>DE76 3605 0105 1010 8206 84</dd>
80
81 <dt>BIC</dt>
82 <dd>SPESDE3EXXX</dd>
83 </dl>
84 </div>
85
86 <div class="block">
87 <h6 class="title is-6">
88 Why do you need my address in order to process a donation?
89 </h6>
90
91 <p>
92 We understand that your privacy is very important.
93 </p>
94
95 <p>
96 We ask for a minimum amount of information required to process
97 credit card donations, including billing addresses.
98 This allows our payment processor to verify your identity,
99 process your payment, and prevent fraudulent charges to your credit card.
100 </p>
101
102 <p>
103 We keep your information private - if you have questions, please refer to
104 Lightning Wire Labs' <a href="https://www.lightningwirelabs.com/legal">Privacy Policy</a>.
105 </p>
106
107 <p>
108 If you would rather not fill in your information on our online donation form,
109 you can send your donation via SEPA bank transfer.
110 </p>
111 </div>
112
113 <div class="block">
114 <h6 class="title is-6">
115 I am concerned about losing my credit card details
116 </h6>
117
118 <p>
119 Credit card fraud is a serious and common problem.
120 To avoid that you and we fall victim of that, we comply with
121 <a href="https://en.wikipedia.org/wiki/Payment_Card_Industry_Data_Security_Standard">PCI DSS</a>,
122 which is mandatory in Europe.
123 </p>
124
125 <p>
126 That means that we never handle any credit card data
127 or store it on our systems. The entire transaction
128 is securely handled by our payment provider and our
129 systems are regularly audited to ensure that we
130 implement this standard correctly.
131 </p>
132 </div>
133
134 <div class="block">
135 <h6 class="title is-6">
136 Is my donation tax deductible?
137 </h6>
138
139 <p>
140 IPFire is not registered as a charitable organization and therefore donations
141 are not tax deductible in Germany or the European Union.
142 </p>
143
144 <p>
145 For donors outside of the European Union, please consult your tax advisor
146 about whether your donation is tax deductible.
147 </p>
148 </div>
149
150 <div class="block">
151 <h6 class="title is-6">
152 What will be charged to my credit card?
153 </h6>
154
155 <p>
156 We are based in Germany. Donations by credit card from other countries
157 may be subject to an international payment fee charged by your credit card issuer.
158 This is usually a small fee around 1%, but please check with your bank
159 before donating.
160 </p>
161
162 <p>
163 If you consider this charge too high, please consider using SEPA direct
164 Debit or Bank Transfer if you can.
165 Even with this charge, it is a lot cheaper than paying the higher processing
166 fees of other payment services like PayPal which keep a lot more of the
167 donation to themselves.
168 </p>
169 </div>
170
171 <div class="block">
172 <h6 class="title is-6">
173 How do I cancel or change my recurring donation?
174 </h6>
175
176 <p>
177 Your credit card statements or bank statements will contain a link
178 that you can follow to cancel your donation at any time.
179 </p>
180 </div>
181
182 <div class="block">
183 <h6 class="title is-6">
184 Who can I email directly with questions about donating?
185 </h6>
186
187 <p>
188 If you have a question about donating to the IPFire Project,
189 please contact us at <a href="mailto:donate@ipfire.org">donate@ipfire.org</a>.
190 </p>
191 </div>
192 </div>
193 </section>
194{% end block %}